Frequently asked questions.
What is ThePetzApp?
ThePetzApp is an all-in-one digital solution designed to simplify pet care for pet owners.
Our user-friendly interface connects you to your dedicated vet, enabling you to manage the day-to-day needs of your pet effortlessly.
What are the features of ThePetzApp?
My pets
Vet appointments
Order food
Lost & found pets
Pet friendly places
Pet dangerous zones
Where can I find ThePetzApp?
You can find ThePetzApp at selected veterinary clinics across Cyprus.
Updated list here.
Is ThePetzApp free?
You can download ThePetzApp for free through the app store and play store. However, you have to purchase ThePetzKit in order to activate ThePetzApp.
What is ThePetzKit?
ThePetzKit includes:
1. Activation code for ThePetzApp
2. Customer card
3. ThePetzTag
Find more about ThePetzKit here.
Is ThePetzApp available at my vet?
You can find a list with all veterinary clinics which are connected with ThePetzApp here.
What if my vet is not on the list?
You can do one of the following:
1. Send us a private message with the details of your vet
2. Ask your vet to contact us at customerservice@thepetzapp.com
3. Purchase ThePetzApp through another vet (You will not be connected to your previous vet but you will be able to use the other features of ThePetzApp.
Got any more questions?
Contact us here.